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App crashes on start up

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App crashes on start up Empty App crashes on start up

Post  Snoopdiggity Sun Feb 09, 2014 6:19 pm

I've done everything from starting my ipad, reset the settings, deleting the app and reinstalling and it still crashes at startup. I was playing earlier with no problems, any thoughts? Please help!

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Post  Kirbypepe Sun Feb 09, 2014 7:49 pm

What was the last thing that you did before it stopped working?

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Post  Snoopdiggity Sun Feb 09, 2014 7:59 pm

I think i combined a couple ss gods and failed, might have been going between combine helper app and monster app

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Post  Kirbypepe Sun Feb 09, 2014 8:28 pm

How far into the startup sequence does it go?

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Post  Snoopdiggity Sun Feb 09, 2014 8:41 pm

It gives me a black screen then kicks it out, the worst part is i get badges and banners from the app all the time

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Post  Kirbypepe Sun Feb 09, 2014 8:59 pm

Hmmm have you tried closing all the multitasking apps that you could be using?

And does it also happen after turning off the device and turning it back on?

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Post  Snoopdiggity Mon Feb 10, 2014 5:56 am

Thats the first thing i did. Come on.

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Post  Bluecoke541 Mon Feb 10, 2014 2:31 pm

Way to slam the guy whos trying to help you..

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Post  Bluecoke541 Mon Feb 10, 2014 2:32 pm

Way to slam the guy whos trying to help you..

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Post  Kirbypepe Mon Feb 10, 2014 4:25 pm

XD just had to make sure. I guess I should have been a little more specific in that my question and asked what happens when you close all the multitasking apps, and does it also happen when you reboot?

And by also happen I mean that if it reacts the same way after a reboot. Meaning all you get is the black screen and then kicks out. If it reacts in any way different then it could help narrow down what is causing the issue.

As for the come on comment, it's actually really helpful information to know when it comes to solving any sort of application issue. Because a fresh start-up clears up any RAM that is used which could be the cause of an issue, another thing that it does is kill off any process that are running. If there is a process that is stuck in a deadlock then killing off all the process could cause the application to run from a fresh start. The multitasking is also a way to clear up RAM usage. So granted I should figure that you did, I still like knowing the answer to help narrow down the cause.

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Post  Snoopdiggity Tue Feb 11, 2014 10:21 am

I apologize for my last comment, I'm just frustrated with the fact that this crashes all the time. Yes, I cleared all running apps and when I try to reopen MW for the first time it acts the same as before I get a black screen for about a split second and it crashes. I found something out while messing with wifi. If i turn off the wifi and open the app and I can get thru all the intro scenes to the start-up menu, but I have a "Network Not Avalable, Cannot run the program due to bad network connection. Please Try Again after checking your network setting" dialog box pop up. Has button "End" on the bottom, when pushed kicks me out. If I turn wifi back on, I dont get this and it goes back to black screen kick out sequence. I have tried reseting the network settings and also renewing lease on wifi with it not working. Other apps work fine with the wifi.

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Post  Kirbypepe Tue Feb 11, 2014 4:31 pm

Whoa...... that is weird. I never expected the Wifi to be causing some sort of issue. Is there any way for you to get data/different wifi signal?

It seems like the application is trying to talk with the MW server on start-up, but seems to hang/time out and force close the application.

What do you mean by resetting the network settings (as in on the phone or on your router) and =X what do you mean by renewing lease on wifi(I've never heard of this =X)?

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Post  Snoopdiggity Tue Feb 11, 2014 4:45 pm

I have an ipad mini, these options are in your general> settings. Renewing lease just gives you a new IP address i believe and "reset network settings" just resets all network settings to factory, still neither of these worked. I contacted gamevil, but trying to get an answer or a response even is impossible. I also tried opening the game on a different network wifi and same thing happens. When i try and redownload MW i get the iCloud download option, I'm trying to think if there's a way to download it from original source again, but if i delete my iCloud backup will that delet my character on MW or do they store that information on their server?

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Post  Kirbypepe Tue Feb 11, 2014 5:18 pm

The information should be stored on the server.

As for contacting Gamevil, I heard that its easier to attempt to figure it out yourself as their support is almost non existant. Although others say that if you demand a refund and that you are a spender that they look at your issue sooner or quicker.

After looking up renewing the lease on iOS, what it ends up doing is it sends a request from your iPad to renew your connection to the wifi router. Different information that is leased to your device gets updated which includes the IP address.

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Post  Snoopdiggity Tue Feb 11, 2014 5:26 pm

Do you know anything about how to not redownload from iCloud and download the original source?

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Post  Kirbypepe Tue Feb 11, 2014 6:44 pm

Sorry I'm not an Apple user so I don't know anything about that =\

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